Recruiting and Lawsuit
- Ask search firms to identify widened arrays of candidates.
- Enhance the interviewing, selection, and hiring skills of managers.
- Expand college recruitment at historically minority colleges.
Identifying and Developing Talent
- Form a partnership with nationwide internship programs that target minority students for management careers.
- Establish a mentoring process.
- Refine the company’s global sucession planning system to improve the identification of talnt.
- Improve the selection and developement of managers and leaders to help ensure that they’re capable of maximizing team performance.
Ensuring Fair Treament
- Conduct extensive diversity training.
- Implement an alternative dispute resolution process.
- Include women and minorities on all HR committees throughout the company.
Holding Managers Accountable
- Link managers’ compensation to their success in creating “openess and inclusion in the workplace.”
- Implement 360-degree feedback for all managers and supervisors.
- Redisign the company’s employee attitude survey and begin using annually to monitor employee attitudes.
Improveing Relationships with External Stakeholders
- Broaden the company’s base of vendors and suppliers to incorporate more minority- and women-owned businesses.
- Increase banking, investment, and insurance business with minority- and women-owned firms.
- Add more independent, minority retailers and increase the number of minority managers.
